HSH provides an online market place where hosts can list their properties for short or long-term rentals and where guests can make bookings and payments for their accommodation.
On the website, our members, both hosts and guests, can register and create their personal profiles.
The user profiles include details such as personal data, pictures, user reviews, recommendations, a chat board, and shared social links to build reputation and trust among users. After registration, members can upload their property listings to the site. The creation of a listing is free, but hosts may purchase various upgrade options to be authenticated and to showcase their property.
Guests are able to search the listings freely, but will need to register to communicate with a host or to make a booking. When a booking is made, the guests can choose their payment method.
Our company works as an intermediary between the hosts and the guests. We help them to find each other, communicate, build trust and reputation, make secure payments and settle disputes. Additionally, we also offer user assistance with any difficulties on the website.
Due to the personal nature of the business, a feedback system is in place to allow guests and hosts to leave comments and reviews about each other, and for guests to leave references and ratings about the accommodation which will be publicly accessible to assist future guests in their choices.
The site also functions as a tourist guide with descriptions about the cities and regions. This will be developed further in the future to include recommendations, activities, restaurant offerings, and other services of potential interest to the guests. In the future, we will add a blog section where the users can write articles to exchange useful tips.
Initially our website is concentrating only on the canton of Geneva, but as the demand for our services and our capacity increases we will extend the site to the entire Switzerland and eventually to other countries.