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FAQ (Frequently Asked Questions)

June 29, 2020 by mymybyrd

Dear Landlords and Tenants, You will find herebelow All main answers to your HomeSwissHome FAQ (Frequently Asked Questions).

However, if you have any further requests, feel free to contact us by email, message or phone.

HomeSwissHome Switzerland rentals Home Swiss Home FAQ Frequently Asked Questions tips for owner

Book a property

Enable Instant booking for each property.

Access the front end dashboard.

Go to My Properties -> Add / Edit property -> Description settings.

By default the option for Instant Booking is un-checked. Check the option and save the modifications.


A user sends a booking request and must pay the admin fee instantly for the booking to be confirmed.

After payment is done, booking is confirmed and a user is redirected to My Reservations to check the reservation details.

Instant Booking without login required first

If WOOCommerce is enable for payments and use Instant Booking, the payment for deposit will be processed instantly and user will not have to login first.

Category: Book a property

a. Registration / Login step

Users must login. OR they must register in front end in order to submit a booking request. Login/Register can be done from header menu.

Users must login / register in order to submit their properties. This is mandatory for their contact info to be saved and displayed accordingly with properties published under their name.

b. Send a booking request (if instant booking was not set by the owner)

After that they will select the start date and end date in the booking form. The system will check the availability dates and if the property is free for rent it would display the price calculations considering the various price options the user set up . If everything is ok the user can push the book button again.

c. Owner approves or rejects the request

After the booking request was made the property owner receives a notification that a booking request was made for one of his listings. He will go into admin area – my bookings page – and check the request. If everything is ok he will issue an invoice for the user that made the request.

d. Admin fee payment

The user that initiate the booking will now receive the message that a invoices is issued and he needs to pay the downpayment value in order to confirm the booking. He will go  to  – My Reservations page and pay the invoice via Stripe or Paypal. When the invoice is paid the booking will be confirmed and the dates will be blocked in the listing calendar.

e. Cancel Approved Booking 

Property owner can delete confirmed bookings as well.

Category: Book a property

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HomeSwissHome FAQ Main infos about HomeSwissHome:

Why Home Swiss Home?

Above all, we have an exclusive network in switzerland at the level of property owners as well as people who seek to rent; Because of this main reason, landlords and future tenants will enjoy our services.

Which kind of properties can we rent and book on HomeSwissHome?

HomeSwissHome website got the options of daily rentals and hourly rentals. To satisfy a maximum of users,  the listings can be submitted and filtered by rental types:

Filter the listings by categories of properties or by destinations. = Easy way to use the Home Swiss Home plateforme.

  • We have a wide range of accommodation and Swiss destinations that will satisfy your desires, needs and budget.We are particularly specialized in swiss chalet rentals but also offer all types of accommodation such as apartments, villas, studios, hotel rooms, dorms, atypical places like a night on a boat…
  • To help you celebrate, will facilitate your search for a place corresponding to your type of event.
  • You can find office places like co working places, private desks, shared office… To be flexible, creative and focused, desks, offices, meeting and training rooms are listed by hourly rentals.

Loads of tips just for you: to make your stay in switzerland memorable

We use our Swiss network to inform you about best ideas and advices to facilitate your stay in switzerland. Therefore, the HomeSwissHome blog gather all informations we are seeking for you every day. 

Maybe you are looking for a gate-away weekend somewhere in switzerland, a professional place to work like a shared office, a co-working space or a private desk or maybe you would like to find a splendide place to organise a corporate or private event.

In addition of the listings, we give you advices regarding: “swiss destinations”,  “original place to eat or place to buy some food”, contacts ” to rent a boat or book a boat trip”, some “unusual activities” to have even more fun during your trip in switzerland. However if you have any extra requests, feel free to contact us by email, message or by phone.